ColorfulMoon · Sleep Sounds
Help & Support
A little help, so you can return to quiet.
Play offline
Bundled recordings and generated sounds play and mix on your device. Choose a soundscape, press play, and adjust each layer in the mixer. Internet access is only needed for optional iCloud and public information links.
Timer and background playback
Start playback before locking your screen. Use the sleep timer to choose when playback ends. If audio stops unexpectedly, check the output device, volume, competing audio apps, and whether the app was force-quit. Headphone disconnection can pause playback to avoid unexpectedly playing through speakers.
iCloud and saved mixes
If sync is enabled but a mix is missing, check the Apple Account, iCloud permission, network, and available storage on both devices. Sync may take time. Turning off sync does not automatically remove previous iCloud data. Device backups are controlled separately in system settings.
Data and privacy requests
Use the app’s data controls to export or clear local data. Manage iCloud data and backups in Apple Settings. We cannot recover records held only on your device. For a support-email deletion request or a privacy question, contact us below.
Contact ColorfulMoon
Please include your app version, device model, iOS version, and the steps that led to the issue. Remove personal information from screenshots. The button opens your mail app; nothing is sent until you choose to send the message.
Comfortable use
The app offers relaxation and focus exercises. Activity records do not measure actual sleep. Keep the volume comfortable and stop breathing exercises if they feel uncomfortable. The sleep timer ends playback.