ColorfulMoon · FlipClock
支持与帮助
联系我们
请说明设备型号、系统版本、应用版本、复现步骤及预期结果。截图中若有私人信息，请先遮盖。下面的按钮将打开你的邮件应用；发送前可检查并修改邮件。
联系 ColorfulMoon / Contact ColorfulMoon闹钟没有响
检查系统通知与闹钟授权、系统音量、专注/勿扰设置及省电限制。请先设置一个短时间测试闹钟。iOS 26 及以上可使用系统闹钟；较早 iOS 版本的本地通知能力不同。系统关闭或权限撤回会影响提醒，请以设备实际测试结果为准。
导入照片或音乐
在主题页选择个人照片，在声景页导入音频文件或你有权使用的 HTTPS 音频直链。图片上限为 5 MB；音频格式、大小和容量限制会在导入界面提示。在线链接需要服务端允许下载。
删除记录或个人素材
在对应页面删除闹钟、重要日期或音乐，在主题页移除个人背景，在设置中清空专注记录。若要移除全部本地数据，可在 iPhone 或 iPad 的系统设置中删除应用。请另外检查系统备份及原始文件。没有在线账户，因此无需执行账户注销。
常亮、亮度与电量
长时间保持屏幕和音频运行会使用电量。在设置中关闭常亮、降低亮度或设置音景睡眠定时器。应用按设置调节屏幕亮度，离开时恢复。
隐私与规则
Support
Contact support
Include your device model, operating-system version, app version, steps to reproduce and expected result. Cover private information in screenshots first. The button opens your email app; you can review and edit the message before sending.
联系 ColorfulMoon / Contact ColorfulMoonAn alarm did not sound
Check notification and alarm authorization, system volume, focus/do-not-disturb settings and battery restrictions. Try an alarm a short time ahead first. iOS 26 and later can use system alarms; local notifications on earlier iOS versions have different capabilities. A powered-off device or revoked access affects delivery. Verify behavior on your actual device.
Import photos or music
Choose a personal photo in Themes, or import an audio file or an authorized direct HTTPS audio URL in Sounds. Photos must be at most 5 MB; the import interface explains audio formats, file-size and library limits. Online providers must allow the download.
Delete records or personal media
Delete alarms, important dates or music in their pages, remove a personal background in Themes, and clear focus history in Settings. To remove all local app data, delete the app in your iPhone or iPad system settings. Manage system backups and original source files separately. There is no online account to close.
Awake display, brightness and battery
Keeping the display or audio active uses battery. Turn off the awake-display setting, reduce brightness or set a sound sleep timer. The app applies your screen-brightness preference and restores brightness when you leave.
Privacy and terms
Read the Privacy Policy and Terms of Use. The current version is free, with no subscriptions, accounts, ads or behavioral tracking.